SHIPPING FAQ

How long will it take to receive my order?
Orders received after 2pm will be processed on the following business day (Mon-Fri). At very busy times there may be a delay of a few days. In the USA, we use USPS as the default postage option with expected delivery in 4-5 working days. To avoid disappointment prior to Christmas time and public holidays, please check the USA Post website for last posting dates: https://www.usps.com/

Do I need to sign for my order?
Our couriers operate between 9am and 5pm on weekdays, so please specify an address where someone will be available to receive your order between these hours. For expedited orders the courier may require a signature.

What to I do if my order doesn't arrive?
Delays sometimes happen, so please allow a further week beyond these times to contact us in case of non-delivery. Please also check with your local postal delivery office in case they were unable to deliver your parcel and are holding it for you. We will make every effort to deliver within the times stated above, but we will not be liable for any loss caused to you by late delivery.

If your goods are not delivered within the estimated delivery time, please contact us by telephone on (401) 289-0088 during office hours (9am-5.30pm EST, Monday to Friday) or via email orders@toptrumps.us and we will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund the money you have paid.

Please order from Top Trumps USA with enough time to avoid any loss or disappointment resulting from the delivery time as Top Trumps USA cannot be responsible for this
.
Couldn’t find an answer to your question?
Send us an email at orders@toptrumps.us and we’ll find out for you!